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Product Specialist

Full Time
United States
Customer Service
Listed on Tue:
February 21, 2024

Followers.com, a leading name in AI-powered Instagram growth services, is seeking a Product Specialist to join our dynamic team. We utilize cutting-edge AI technology to help individuals and businesses amplify their Instagram presence, and we need your expertise to innovate future versions of our platform.

About Us:

At followers.com, we understand the transformative power of social media. Our mission is to help clients tap into this potential by leveraging AI to enhance their Instagram growth. We take pride in delivering personalized growth strategies that enable our users to meet their unique objectives and build impactful digital footprints.

The Role:

As a Product Specialist, you will play an integral role in shaping the future of our platform. You will liaise with customers and other stakeholders, gathering insights to drive product improvements and educating them on the benefits and features of our platform.

Key responsibilities include:

  • Collaborating with the product development team to incorporate customer feedback and market trends into future product iterations.
  • Conducting product demonstrations and training sessions for customers and stakeholders.
  • Providing expert advice and support to customers, resolving product-related issues promptly and efficiently.
  • Developing and maintaining in-depth knowledge of market trends, competitor products, and customer needs.
  • Working closely with the marketing team to develop effective product messaging and positioning.


The ideal candidate should have:

  • A Bachelor's degree in Business, Marketing, or a related field.
  • Proven experience as a Product Specialist or similar role in a tech company.
  • Strong understanding of product lifecycle management.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to translate complex technical information into understandable concepts for customers and stakeholders.
  • A customer-centric mindset and problem-solving aptitude.
  • Familiarity with Instagram and other social media platforms will be a significant advantage.

Why Join Us?

At followers.com, we offer a stimulating and inclusive work environment where your contributions are truly valued. We provide competitive remuneration, opportunities for professional growth, and the chance to work on pioneering AI technology in the exciting social media growth industry.

If you are passionate about product development, customer engagement, and social media, we would love to hear from you. Join us as we redefine Instagram growth.

Please apply with your resume and a cover letter detailing your experience and why you would be a great fit for this role.

Followers.com is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply Now

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