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General Support / Assistant

Full Time
United States
Customer Service
Listed on Tue:
February 21, 2024

Followers.com, a premier provider of AI-powered Instagram growth services, is currently seeking a dedicated individual for a General Support role. Our mission is to revolutionize the social media landscape by offering innovative strategies for Instagram growth, and we need your skills to ensure the smooth day-to-day running of our business.

About Us:

At followers.com, we harness the power of AI to help individuals and businesses expand their Instagram reach. With a focus on personalized growth strategies, we deliver solutions that enable our clients to meet their unique goals and create a powerful online presence.

The Role:

As a general support team member, you will play a pivotal role in the daily operations of followers.com. From dealing with customers to supporting the wider team with various tasks, your contributions will help maintain our high standards of service and drive our continued success.

Key responsibilities include:

  • Assisting with daily operations and administrative tasks.
  • Providing excellent customer service, resolving issues promptly, and maintaining positive relationships with clients.
  • Supporting project stakeholders in various capacities to ensure seamless execution of tasks.
  • Collaborating with different teams within the organization to facilitate the smooth running of projects.
  • Assisting in the preparation of reports and documentation as needed.


The ideal candidate should have:

  • A Bachelor's degree or equivalent experience in a relevant field.
  • Proven experience in a support or administrative role.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and the ability to multitask.
  • A problem-solving mindset and the ability to work well under pressure.
  • Familiarity with social media platforms, particularly Instagram, would be advantageous.

Why Join Us?

At followers.com, we value our people and recognize that they are the key to our success. We offer competitive compensation, opportunities for professional development, and a collaborative work environment. You'll also have the chance to work in the exciting field of social media growth, contributing to innovative projects and making a real impact on our business.

If you are a dedicated professional with a passion for social media and excellent support skills, we would love to hear from you. Join us as we shape the future of Instagram growth.

Please apply with your resume and a cover letter outlining your experience and why you believe you would be a great fit for this role.

Followers.com is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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