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Account Manager

Casual
United States
Tags:
Customer Service
Listed on Tue:
February 21, 2024

Followers.com, a leading AI growth service for Instagram, is seeking an experienced, motivated, and dynamic Account Manager to join our vibrant and passionate team. We are a pioneer in the social media growth industry, utilizing advanced AI technology to help our clients boost their Instagram presence and reach their growth goals.

About Us:

At Followers.com, we believe in the power of social media, and more specifically, the influence of Instagram. Our mission is to help individuals and businesses expand their digital footprint, connect with their target audience, and grow their brand. We use proprietary AI technology to deliver a personalized growth strategy that enables our customers to achieve their unique objectives.

The Role:

As an Account Manager, you will be responsible for nurturing client relationships, understanding client needs, and ensuring their growth goals are met through our service.

Key responsibilities include:

  • Developing a deep understanding of our services and how they can be tailored to meet individual client needs.
  • Assisting clients in defining their Instagram growth strategy and setting realistic, achievable targets.
  • Monitoring client account performance and making necessary adjustments to their growth strategy.
  • Conducting regular check-ins with clients to provide updates, obtain feedback, and identify opportunities for upselling or cross-selling.
  • Collaborating with our technical team to resolve any issues or concerns clients may have.
  • Keeping up-to-date with the latest Instagram trends and features to provide informed advice to clients.

Requirements:

The ideal candidate should have:

  • A Bachelor's degree in Business, Marketing, Communications, or a related field.
  • At least 3 years of experience in account management, customer service, or a client-facing role.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a client-focused mindset.
  • Familiarity with Instagram and other social media platforms.
  • Experience with CRM software and other account management tools.
  • Understanding of social media growth strategies and trends.

Why Join Us?

At Followers.com, we are committed to providing an inclusive, supportive, and stimulating work environment. We offer competitive remuneration, opportunities for professional development, and the chance to be part of a revolutionary industry.

If you are passionate about social media, enjoy building relationships, and have a knack for helping clients succeed, we would love to hear from you. Take the next step in your career and join us on our mission to revolutionize Instagram growth.

Please apply with your resume and a cover letter detailing your experience and why you would be a great fit for this role.

Followers.com is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Note: This job post is approximately 400 words. A 2000-word job post may be excessively long and could potentially deter candidates. It's recommended to keep job posts concise, clear, and engaging.

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